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Crew is the Army of Agents-managed agent layer that helps convert company discussion into executable work. It is useful when a thread contains enough context for AI help, but the work still needs structure, review, and governance.

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When to use Crew

Use Crew when you want to:
  • turn a long discussion into scoped tasks
  • let an AI agent draft work while preserving human review
  • route work from a thread to the right department or agent
  • keep results connected to the original discussion
  • move from planning to execution with approval controls

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The Crew loop

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Autonomy modes

Preflight checks can still block dispatch. Budget hard stops, thread pause state, and governance settings continue to apply.

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Run Crew from a Discussion

1

Open the source thread

Go to Discussions and open the thread that contains the idea, transcript, customer note, or planning context.
2

Create or refresh the scope draft

Ask Crew to scope the thread. Army of Agents extracts unprocessed entries and turns useful items into candidate work.
3

Review the cards

Edit task titles, descriptions, acceptance criteria, assignees, and scope before accepting work.
4

Choose dispatch behavior

In Manual, accept cards yourself. In Assist, approve the dispatch request from Inbox. In Drive, confirm that budget and thread settings allow automatic dispatch.
5

Monitor result loopback

Watch the created task, run summary, and source Discussion. Successful work and failures both remain connected to the originating thread.

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What Crew can and cannot do

Crew can:
  • use allowed skills and tools attached to its identity
  • create tasks from extracted discussion context
  • post results and failure cards back to the source thread
  • ask humans questions when a run needs input
  • suggest memory according to memory rules
Crew cannot:
  • bypass approval gates
  • ignore budget hard stops
  • approve high-trust memory on its own
  • see private or out-of-scope memory it is not allowed to retrieve
  • mark a task accepted when the completion policy requires review

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How to verify it worked

Check these places:
  • the source Discussion has scope cards, result loopback, or failure cards
  • the created Tasks contain the expected source link and acceptance criteria
  • Inbox contains any dispatch approval or work question that requires action
  • Activity shows the important mutations
  • Budget reflects any recorded run cost

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Troubleshooting

Check whether the thread has enough concrete content. Add a clearer goal, constraints, or acceptance criteria, then create a new scope draft.
Open Inbox and approve the Crew dispatch request. Assist mode intentionally parks tasks in planning until approved.
Check budget hard stops, thread pause state, disabled crew settings, and adapter readiness.
Open the task and run summary. Loopback is best-effort, so the task remains the source of execution truth if the thread card could not be posted.

Discussions

Learn the thread workspace that feeds Crew.

Tasks and reviews

Review and complete the work Crew creates.